We are looking to recruit a Graduate for our well known manufacturing client in the Wakefield area who are looking to expand their existing team. The role will support the Sales Manager on one of the largest accounts within the business, providing administrative and Data Analysis support to ensure the accounts are managed correctly. Ideally candidates will hold a University Degree – Business Administration/ Maths or other analytical discipline will be considered. The successful candidate will be required to help maintain and develop all aspects of the account along side the Sales Manager. This is a Permanent position for an immediate start based.

Job Description
• Processing customer orders by way of customer contacts (phone, fax, email)
• Keeps records of orders, overview of dispatch, monitors stock levels of finished products
• Organizes dispatch of finished products in cooperation with logistics
• Loading sales enquiries into the system
• Monitoring stock positions, lists based on customer request > clarify the demand with the planning
• Actively communicates with customers if problems occur (for example delayed delivery, late payment of invoices, etc.)
• Preparing commissions, bonus for the agents
• Seeking PO’s for recharging / processing storage / moulds / tooling and processing invoices
• 1st week in the month to generate stock invoice list and process
• Proactively monitor forecast and communicate any changes
• Communicates with customers if claims or complaints are raised; we are obliged to record the claim information into the database and inform the local QA and coordinate between QA and customer
• Manage customer returns, scrap note raising, monitoring stock accuracy where necessary

Candidate Skills

•Strong administrative / customer service skills
•Degree Qualified – Business Administration / Maths or other analytical discipline
•Excellent communication skills
•Good IT Skills
•Ability to work unsupervised, organise and prioritise own workload
• Confident and resilient

Note: This vacancy is being advertised by Apex Engineering Solutions Ltd who are acting as an Employment Agency