Service Administrator 
Post matching 'AdminAdmin'
Overview
Due to continuing success of the business, we are currently recruiting for a Service Administrator on behalf of a leading distributor of construction, agricultural and material handling equipment.
Operating for over 40 years, they have a staff force of over 40 skilled engineers and a number of service departments across the South West.
Role Description
- Vet completed/closed warranty calls, ensuring documentation required to submit a warranty claim is correct.
- Request additional information from the depot service teams if required documents not supplied or inadequate.
- Process warranty claims via the warranty application.
- Check and add required documentation to the warranty claim when posted on portal.
- Add required documentation to warranty claims via portal on request from JCB.
- Manage documentation requests from customers and dealers.
- Input and maintain jobs on database in accordance with company standards.
- Support service by invoicing internal, retail and warranty work completed.
Skills & Qualifications
- Presentable, confident and have a professional manner.
- High personal integrity and honesty.
- Ability to communicate well to customers / dealers and colleagues.
- The ability to work as part of a team.
- Ability to set timescales to own tasks to enable completion of duties.
- Ability to manage own workload effectively to ensure key responsibilities are met.
- Good attention to detail to ensure Company guidelines are met.
Note:- Apex Resourcing Solutions are acting as an Employment Agency.
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