Contracts Supervisor
Stoke-on-Trent
DK230121QAG
Facilities Management, Maintenance, Mechanical & Electrical
Permanent

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Discipline: Contracts, Gas Engineer

Speciality: Building Services

UK Residency Required: Yes

Salary: £30000 - £35000 (negotiable)

Benefits: Excellent benefits

Apply by: 27/02/2021

Min Experience: 2 years

OVERVIEW & ROLE DESCRIPTION

The Opportunity

Due to additional works on existing contracts, our client, a specialist M&E Contractor and service provider, are looking for an experienced Contracts Supervisor to join their team working in the West Midlands.

 

Responsibilities and Duties:

  • Surveying properties.
  • Completing Work-in-Progress, Quality Checks and Health and Safety Audits whilst engineers on site.
  • Build and maintain relationships with client(s), tenants and external customers.
  • Adhere to all deadlines set and meet department objectives.
  • Oversee Engineer workloads.
  • Ensure targets are met
  • Ensure installation paperwork is returned and checked, and any remedial works planned, completed, etc.
  • Hold Toolbox Talks with direct staff and subcontractors.
  • Attend weekly office meetings (performance to KPIs).
  • Complete ladder checks/tagging quarterly for direct staff and subcontractors.
  • Liaise with the administration team to ensure the smooth running of the contract.
  • Investigate any complaints, ensuring the Company Complaint Procedure is followed.
  • Check engineer standards i.e. uniform, appearance, etc.
  • Check engineer understanding of Health, Safety and Environmental responsibilities/duties and Company Procedures.
  • Complete weekly vehicle and equipment check on own van/tools.
  • Complete van audits (all engineer vans checked monthly) ensuring they are clean and tidy, roadworthy and the van information pack is present.
  • Act as first point of call for the Contract team, including administration and engineers, for any complaints, grievances, or issues they may have.

 

Qualifications / Experience

  • Full, clean Driving Licence.
  • Gas Qualifications
  • Extensive experience of the industry
  • An approachable and positive role-model to the team.
  • Proactive with a can-do attitude, demonstrating the Phoenix values.
  • Ensure all administration tasks are performed in line with company procedures.
  • Offer a high level of customer service at all times.

 

Benefits:

· Company Van and Fuel Card

· Tools including Gas Analyser and Van Stock

· Full Uniform and PPE

· PDA / Phone or Tablet

· Company Pension

· Holidays (increased with length of service)

· Staff Discounts

· Company Events

· Reduced Local Gym Membership

· Training & Mentorship

· Variety of Work

SKILLS AND QUALIFICATIONS

 

  • Full, clean Driving Licence.
  • Gas Qualifications
  • Extensive experience of the industry
  • An approachable and positive role-model to the team.
  • Proactive with a can-do attitude, demonstrating the Phoenix values.
  • Ensure all administration tasks are performed in line with company procedures.
  • Offer a high level of customer service at all times.

RESPONSIBILITIES

  • Surveying properties.
  • Completing Work-in-Progress, Quality Checks and Health and Safety Audits whilst engineers on site.
  • Build and maintain relationships with client(s), tenants and external customers.
  • Adhere to all deadlines set and meet department objectives.
  • Oversee Engineer workloads.
  • Ensure targets are met
  • Ensure installation paperwork is returned and checked, and any remedial works planned, completed, etc.
  • Hold Toolbox Talks with direct staff and subcontractors.
  • Attend weekly office meetings (performance to KPIs).
  • Complete ladder checks/tagging quarterly for direct staff and subcontractors.
  • Liaise with the administration team to ensure the smooth running of the contract.
  • Investigate any complaints, ensuring the Company Complaint Procedure is followed.
  • Check engineer standards i.e. uniform, appearance, etc.
  • Check engineer understanding of Health, Safety and Environmental responsibilities/duties and Company Procedures.
  • Complete weekly vehicle and equipment check on own van/tools.
  • Complete van audits (all engineer vans checked monthly) ensuring they are clean and tidy, roadworthy and the van information pack is present.
  • Act as first point of call for the Contract team, including administration and engineers, for any complaints, grievances, or issues they may have.

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