Overview

We are currently recruiting for a Plumbing and Heating Manager on behalf of the capitals leading maintenance service companies providing plumbing, heating, drainage, and other various services to both domestic & commercial clients.

With their fleet of service vehicles, fully qualified engineers, and dedicated office team they offer a genuine 24-hour 7-day service covering all their customer’s maintenance issues and requirements.

You will be expected to deliver a high standard of work with excellent customer services using your technical expertise whilst ensuring your work vehicle, uniform, and equipment are all kept clean, tidy, and to a very high standard. The ideal candidate will have excellent problem-solving abilities and a can-do attitude.

Working hours are Monday to Friday 8am – 6pm.

Responsibilities

• The successful candidate will be required to manage and oversee all aspects of plumbing and associated works via the busy help desk.
• Supporting the help desk in relation to booking plumbing jobs in via the live job logging system (training provided)
• Provide technical information & support to both field engineers & help desk managers/administrators.
• Raising quotes and estimates.
• The Ordering of parts and materials.
• Working to relevant Health & Safety Practices while on site.
• Ensure that any work carried out is compliant with relevant legislation and is in line with contract SLAs.

Skills & Attributes

• At least 10 years’ experience in plumbing both commercial & domestic.
• NVQ Level 2 Plumbing & Heating is required or equivalent.
• Strong knowledge of plumbing materials, spares & equipment.
• Leadership skills and the ability to liaise directly with clients and engineers
• Good communication and customer service skills.
• An eye for detail and a desire to work to a very high standard.
• A willingness to accept and offer out of hours duties like taking telephone calls & emails.
• Full UK Driving License.

Note:- Apex Resourcing Solutions are acting as an Employment Agency